Here at Umai, we take great pride in everything we do. From our original artwork to our approach to customer service, everything is about providing you with the anime T-shirts, sweatshirts, and artwork you want at prices we know you'll appreciate. We have even created the Umai Points reward program to make your experience even better. Have you heard about it?

Umai Points is based on one of the most common rewards programs in retail. You earn points as a loyal customer. We reward you for your loyalty by letting you redeem those points on future purchases. It is all pretty straightforward. We think it is a fantastic way to help you get the most out of your anime apparel and accessories.

Earning and Redeeming Points

Right now, we offer three ways to earn points. The first is to sign up as a Umai Points member. Signing up will earn you 100 points right off the bat. The second way to earn points is to celebrate your birthday. We keep track of that, so every birthday you celebrate as an Umai Points member gets you a birthday gift of 300 additional points.

Third – and this is the way members earn most of their points – is to shop with us. We give you five points for every $1 you spend. It is a terrific way to earn while buying the clothing and accessories you are going to buy anyway. And with Christmas coming, it is a safe bet you plan on spending money on your friends and families. Why not gift them anime T-shirts, hoodies, or artwork, and earn additional points at the same time?

As for redeeming your points, just think of them as extra money. Every 100 points equals one dollar you can apply toward future purchases. Currently, we offer three redemption options presented as digital coupons for $6, $10, and $20. Just convert your points into a coupon and then apply the coupon at checkout.

Our Way of Saying Thank You

Umai Points is our way of saying 'thank you' to customers willing to support our small business. Umai isn't a corporate giant competing with the top brands in apparel and accessories. But we are holding our own thanks to a loyal customer base that appreciates everything anime. Our company would not be nearly as successful as it is without customers like you.

In exchange for your loyalty to us, we think you deserve a show of loyalty from us. That is what our points program is all about. We give you a little something extra in return for shopping with us. That way, we can repay your loyalty and let you know that we appreciate your business at the same time.

Use Your Points on Anything

We have structured point redemption on the coupon model so that you can use your points on anything in our inventory. Use your points toward new T-shirts and sweatshirts. If your closet is full, you can use your points toward anime posters, coffee mugs, or a case for your iPhone or Android device. It is all good.

If you ever have questions about your membership or your existing points, don't hesitate to contact our customer service department. We are always standing by to help where we can. We will answer your questions and work as hard as possible to solve whatever problems you might have.

In closing, thank you for being a loyal Umai customer. We encourage you to take advantage of our Umai Points reward program. Earned points are your ticket to saving on everything in the Umai store.