Shipping & Delivery

How long will it take to receive my order?

Do you ship worldwide?

What if I am charged custom fees upon delivery?

My order was returned to you, what do I do?

Customer Service

How can I contact Umai?

How should I wash my shirts?

Where can I find sizing info?

Online Orders

I entered the wrong shipping address, what should I do?

I ordered the wrong size, what do I do?

Returns, Refunds & Exchanges

How do I return or exchange an item?

Do you offer refunds?

My order never arrived, what should I do?

Can I cancel my order?

Do I need my packing slip?


How do I cancel Umai+?

Why am I not seeing any discounts?

Does Umai+ stack with other discounts?

I canceled Umai+, will I still have my discounts for the remaining month?